Luke Stevenson

Phone: 0412 62 48 62 or 02 8005 1180
Email: lucanos@gmail.com

I have an aptitude for self-education and technology with more than a decade of experience within engineering roles, specialising in fault investigation and resolution. I enjoy sharing my knowledge with others and taking on challenges to further test and develop my own skills and knowledge.

Skills & Experience Summary

Computer Skills / Programming

  • Database Management and Interaction including SQL - MySQL, PostgreSQL and SQLite.
  • Web Development - PHP, HTML/HTML5, XHTML, XML, CSS/CSS3, JavaScript(including jQuery, AJAx), Responsive Webdesign.
  • Maintenance, Development and Adaptation of Content Management Systems - Wordpress (including Wordpress Plugins), Joomla, Drupal, etc.
  • Server Management - ApacheUnix and Amazon Web Services.
  • Network Management and Design - IP, Ethernet, etc.
  • Highly proficient in use of Microsoft Office (Excel, Powerpoint and Word).

Management

  • Emergency and Disaster Management.
  • Team Leadership and Mentoring.
  • Project Management, Solution Design and Technical Documentation.
  • Vendor Management.

Self Education / Skill Development

  • Predominantly self-taught.
  • Strong drive to expand my comfort zone and learn new skills and techniques to handle new challenges.
  • VETAB Qualified as a Small Group Trainer to help develop skills of colleagues.
  • Thirst for knowledge.

Technical Experience & Aptitude

  • >16 Years in Web Development.
  • 5 Years in Customer-facing Technical Fault Management Team.
  • 4 Years in Tier 2 Team for Fault Management Team.
  • 8 Years reverse-engineering the Optus HFC Network to develop reporting strategies, training material and workflows for fault investigation and restoration.
  • 5 Years in Tier 1 Network Management Centre.
  • 15 Years in a Volunteer Emergency Service, 12 Years in a Management role.

Employment History

Chief Technical Officer

Sourcr Recruitment Marketplace

2016-Present

Sourcr is a Sydney-based startup focusing on revolutionising the way that Employers find the best candidates to join their team, how Recruiters find vacancies within their area of specialisation, and the management of the entire recruiting process.

  • Creation of Detailed Functional Specification for development by contractors.
  • Management of development contractors throughout project lifecycle.
  • Strategic planning for system development, marketing and business development.

Technologies Used: PHP, MySQL, HTML, HTML5 (incl. HTML5 Video), CSS, Javascript (incl. jQuery), LAMP, AWS, Various Services via API (Mailgun, SMS Gateways, etc.), Wordpress, Codeigniter.

Lead Developer & Technical Creative

1000heads

2016-Present

Joining the 1000heads Agency as an on-demand resource, assisting with the design, creation, execution and management of technical campaigns for various clients such as Microsoft, Lenovo, Samsung, Arrow, UNIQLO, Cleanaway, among others.

  • Development of bespoke online systems for promotional campaigns.
  • Design and Creation of systems for Conference Attendee Engagement.
  • Consultation on user behaviours with respect to software and hardware developers.
  • Creation of the 1000heads Social Command in their Sydney Office.

Technologies Used: PHP, MySQL, HTML, HTML5 (incl. HTML5 Video), CSS, Javascript (incl. jQuery), LAMP, AWS, Microsoft Azure, Open Source Packages (Wordpress, Joomla, etc.), Arduino

Co-Founder & Web Developer

Lumik Digital

2013-Present

Founded by myself and Mik Cronin (the creative side of the partnership). We rapidly gaining a reputation for fast quality work, with a far greater hands-on mentality, and a focus on educating our clients as well as satisfying their needs.

Whereas most "digital" agencies are traditional agencies trying to change their stripes, Mik, myself, and our small team live, breathe and dream in digital, and that immersive culture is reflecting in our work. We take great pride in what we do, and, again, unlike more traditional agencies, we refuse to do work unless it will truly achieve the goals set out for the project.

  • Website design, development & maintenance, including Content Management Systems.
  • Investigation and resolution of technical difficulties involving established software, custom programs/scripts and server difficulties.
  • Management of client and supplier relations - managing conflict, negotiations to ensure greatest possible margins alongside lowest possible costs.

Technologies Used: PHP, MySQL, PostgreSQL, HTML, HTML5 (incl. HTML5 Video), XML, CSS, Smarty, Javascript (incl. jQuery), LAMP, Open Source Packages (Wordpress, Joomla, etc.)

Programmer, Web Developer, Consultant

Lucanos Solutions (Sole Trader)

2006-Present

Establishing my own freelance business as a second income stream, I have been working under contract on a number of projects involving web development, consulting and photography. These activities provide me with a good insight into market demands and the direction of current advances with regards to information technology. It also provides me with ongoing opportunities to expand and refine my development, project management and programming skills.

  • Website design, development & maintenance, including Content Management Systems.
  • Investigation and resolution of technical difficulties involving established software, custom programs/scripts and server difficulties.
  • Management of client and supplier relations - managing conflict, negotiations to ensure greatest possible margins alongside lowest possible costs.

Technologies Used: PHP, MySQL, PostgreSQL, HTML, HTML5 (incl. HTML5 Video), XML, CSS, Smarty, Javascript (incl. jQuery), LAMP, Open Source Packages (Wordpress, Joomla, etc.)

Volunteer Employment

Rural Firefighter

New South Wales Rural Fire Service

2017-Present

I joined the Rural Fire Service to explore and develop additional skills, to assist in the development of my fellow volunteers through sharing the training and experience I have received through NSW SES, and to assist the community in a more direct manner during bushfire emergencies.

  • Operation and maintenance of firefighting equipment and vehicles.
  • Coaching, mentoring and training.

Developer - Lighthouse Extension

New South Wales State Emergency Service

2016-Present

The New South Wales State Emergency Service created a web-based job management system called Beacon. With limited resources within the organisation, experimenting with additional functionality and features was challenging. A fellow volunteer, Tim Dykes, created a Google Chrome Extension allowing additional Javascript and CSS to be inserted into the browser when using Beacon, thereby allowing features to be modified, interfaces to be changed, content to be replaced, etc.

As part of the Development Team developing and maintaining Lighthouse, the Chrome Extension, I discuss issues with userd, design solutions and then contibute my additions to the Team's repository via Github for review, testing and deployment.

  • Code review and refactoring.
  • User requirements collection.
  • Solution design.
  • Code development, testing and submission.

Deputy Local Controller - Rescue (Emergency Officer)

New South Wales State Emergency Service

2014-Present

Advancing to the position of Deputy Local Controller, I am now responsible to my Local Controller for all aspects of the Rescue section within my local unit. I am assisted in this task by my Rescue Co-Ordinator who and Deputy Rescue Co-Ordinator.

Extending to strategic aspects of Unit management and planning, including developing plans for Unit recruitment, management of members, and execution of our duties under appropriate legislation, this role bears more responsibility and accountability than most of the volunteer positions I have held previously.

This role's focus consists of both the delivery of emergency assistance to members of the community, as well as driving the culture within the organisation to engage, motivate, retain and develop our volunteer members.

  • Team management, mentoring/coaching/training.
  • Large-scale incident and disaster management.
  • Identification of opportunities for Unit development and development of plans to facilitate same.

Rescue Team Member

New South Wales State Emergency Service

2002-Present

As part of one of the teams forming the Rescue Section of the Ku-Ring-Gai Unit. In this role I take part in SES rescue operations. As a team member I maintain, operate and train in the use of various pieces of rescue and first aid equipment.

  • Establishing order from chaos.
  • Working within a team, or taking command of a situation as needed.
  • Managing stressful and dangerous situations, both within myself as well as assisting other members of the team or community to deal with their own reactions to these situations.
  • Providing one-on-one coaching, or group instruction on technical and practical skills to ensure that their skills development continues throughout their time in the position.