Skills & Experience Summary

Computer Skills / Programming

  • SQL Database Design, Creation and Management - MySQL, PostgreSQL and SQLite
  • Backend Web Development - PHP, Codeigniter, Wordpress, Joomla, Drupal
  • Frontend Web Development - HTML5, CSS3, Javascript, jQuery, AJAX, Bootstrap
  • API Intergration - SMS Gateways, Email Services
  • Version Control - GIT (Github, Bitbucket)
  • Server Management - Ubuntu, Apache, Amazon Web Services (EC2, S3, Cloudfront, SES)
  • Network Design and Management - IP, Ethernet, etc.

Management and Leadership

  • Emergency and Disaster Management
  • Team Leadership and Mentoring
  • Project Management, Solution Design and Technical Documentation
  • Vendor Management

Self Education / Skill Development

  • Predominantly self-taught
  • Strong drive to expand my comfort zone, to learn new skills to handle new challenges
  • VETAB Qualified as a Small Group Trainer to help develop skills of colleagues
  • Thirst for knowledge

Technical Experience & Aptitude

  • 20 years in Web Development
  • 5 years in a Customer-facing Technical Fault Management Team
  • 4 years in a Tier 2 Fault Management Team
  • 8 years reverse-engineering the Optus HFC Network
  • 5 years in a Tier 1 Network Management Team in the Network Management Centre
  • More than 19 years in Volunteer Emergency Services, with 15 years in Management roles

Employment History

Technical Director

1000heads

2019 - Present

Having worked with 1000heads as a contractor for 3 years, and with the company's plans for expansion within the region, I accepted an offer to join the team on a permanent, part-time basis.

  • Ideation of concepts for clients
  • Development of bespoke online systems for promotional campaigns
  • Consultation on user behaviours with respect to software and hardware developers

Technologies Used: PHP, MySQL, HTML, HTML5 (incl. HTML5 Video), CSS, Javascript (incl. jQuery), Various Services via API (SMS Gateways, Twilio, etc.), LAMP, AWS, Microsoft Azure, Open Source Packages (Wordpress, etc.), Arduino

Programmer, Web Developer, Consultant

Lucanos Solutions (Sole Trader)

2006 - Present

Establishing my own freelance business as a second income stream, I have been working under contract on a number of projects involving web development, consulting and photography. These activities provide me with a good insight into market demands and the direction of current advances with regards to information technology. It also provides me with ongoing opportunities to expand and refine my development, project management and programming skills.

  • Website design, development & maintenance, including Content Management Systems
  • Investigation and resolution of technical difficulties involving established software, custom programs/scripts and server difficulties
  • Management of client and supplier relations - managing conflict, negotiations to ensure greatest possible margins alongside lowest possible costs

Technologies Used: PHP, MySQL, PostgreSQL, HTML, HTML5 (incl. HTML5 Video), XML, CSS, Smarty, Javascript (incl. jQuery), LAMP, Open Source Packages (Wordpress, Joomla, etc.)

Senior Web Developer - Full Stack

Jaywing

2018 - 2019

Jaywing is a digital agency, specialising in search engine marketing. I joined the team on a contract basis to try and help manage a transition to a larger in-house development team rather than reliance on external vendors.

  • Creation of Wordpress-based websites, including eCommerce sites
  • Management of outbound email campaigns via Marketo
  • Review of project management processes, specifically the use of external vendors

Technologies Used: PHP, MySQL, HTML, HTML5 (incl. HTML5 Video), CSS, Javascript (incl. jQuery), LAMP, GIT, Wordpress, NPM, Grunt.

Chief Technology Officer

Sourcr Recruitment Marketplace

2016 - Present

Sourcr is a Sydney-based startup focusing on revolutionising the way that Employers find the best candidates to join their team, how Recruiters find vacancies within their area of specialisation, and the management of the entire recruiting process.

  • Creation of Detailed Functional Specification for development by contractors
  • Management of development contractors throughout project lifecycle
  • Strategic planning for system development, marketing and business development

Technologies Used: PHP, MySQL, HTML, HTML5 (incl. HTML5 Video), CSS, Javascript (incl. jQuery), LAMP, AWS, Various Services via API (Mailgun, SMS Gateways, etc.), Wordpress, Codeigniter.

Lead Developer & Technical Creative (Contractor)

1000heads

2016 - 2019

Joining the 1000heads Agency as an on-demand resource, assisting with the design, creation, execution and management of technical campaigns for various clients such as Microsoft, Lenovo, Samsung, Arrow, UNIQLO, Cleanaway, among others.

  • Ideation of concepts for clients
  • Development of bespoke online systems for promotional campaigns
  • Design and Creation of systems for Conference Attendee Engagement
  • Consultation on user behaviours with respect to software and hardware developers
  • Creation of the 1000heads Social Command in their Sydney Office

Technologies Used: PHP, MySQL, HTML, HTML5 (incl. HTML5 Video), CSS, Javascript (incl. jQuery), Various Services via API (SMS Gateways, Twilio, etc.), LAMP, AWS, Microsoft Azure, Open Source Packages (Wordpress, etc.), Arduino

Co-Founder & Web Developer

Lumik Digital

2013 - 2019

Founded by myself and Mik Cronin (the creative side of the partnership). We rapidly gaining a reputation for fast quality work, with a far greater hands-on mentality, and a focus on educating our clients as well as satisfying their needs.

Whereas most "digital" agencies are traditional agencies trying to change their stripes, Mik, myself, and our small team live, breathe and dream in digital, and that immersive culture was reflecting in our work. We took great pride in what we do, and, again, unlike more traditional agencies, we refused to do work unless it will truly achieved the goals set out for the project.

  • Website design, development & maintenance, including Content Management Systems
  • Investigation and resolution of technical difficulties involving established software, custom programs/scripts and server difficulties
  • Management of client and supplier relations - managing conflict, negotiations to ensure greatest possible margins alongside lowest possible costs

Technologies Used: PHP, MySQL, PostgreSQL, HTML, HTML5 (incl. HTML5 Video), XML, CSS, Smarty, Javascript (incl. jQuery), LAMP, Open Source Packages (Wordpress, Joomla, etc.)

Senior Web Developer

Publicis Healthcare / Saatchi & Saatchi

2011-2012

Joining the newly established Publicis Healthware International team, I am working as part of a small group developing IT solutions for a number of global and well-known healthcare companies.

  • Creation of iPad-based training and product education packages
  • Development of website for marketing, customer education and information management purposes

Technologies Used: PHP, MySQL, PostgreSQL, HTML, HTML5 (incl. HTML5 Video), XML, CSS, Smarty, Javascript (incl. jQuery), LAMP, GIT, Open Source Packages (Wordpress, Joomla, etc.)

Network Engineer

Singtel Optus

2004 - 2009

Working within a medium-sized team, I assisted in providing around-the-clock monitoring, maintenance and support for the Optus National Network, specifically dealing with local, national and international voice traffic, SMS and associated services.

  • Handling of network faults, including major outages affecting critical services and equipment
  • Liaison with other technical workgroups, such as engineering, field services, customer service, customer fault management and other related groups
  • Prompt and effective handling of special and sensitive requests from Law Enforcement agencies
  • Pro-active reporting and investigation of network conditions to reduce impacts to services
  • Design, development and deployment of systems to assist with workplace co-ordination, knowledge storage and reporting

Technologies Used: PHP, MySQL, HTML, XML, CSS, Javascript, Google Maps, LAMP, Perl, Linux, Open Source Packages (Wordpress, Joomla, etc.)

Volunteer Employment

Firefighter

Pearl Beach Brigade
New South Wales Rural Fire Service

2017 - Present

I joined the Rural Fire Service to explore and develop additional skills, to assist in the development of my fellow volunteers through sharing the training and experience I have received through NSW SES, and to assist the community in a more direct manner during bushfire emergencies.

  • Operation and maintenance of firefighting equipment and vehicles
  • Coaching, mentoring and training

Developer - Lighthouse Extension

New South Wales State Emergency Service

2016 - Present

The New South Wales State Emergency Service created a web-based job management system called Beacon. With limited resources within the organisation, experimenting with additional functionality and features was challenging. A fellow volunteer, Tim Dykes, created a Google Chrome Extension allowing additional Javascript and CSS to be inserted into the browser when using Beacon, thereby allowing features to be modified, interfaces to be changed, content to be replaced, etc.

As part of the Development Team developing and maintaining Lighthouse, the Chrome Extension, I discuss issues with userd, design solutions and then contibute my additions to the Team's repository via Github for review, testing and deployment.

  • Code review and refactoring
  • User requirements collection
  • Solution design
  • Code development, testing and submission

Rescue Team Member

Ku-Ring-Gai Unit
New South Wales State Emergency Service

2002 - Present

As part of one of the teams forming the Rescue Section of the Ku-Ring-Gai Unit. In this role I take part in SES rescue operations. As a team member I maintain, operate and train in the use of various pieces of rescue and first aid equipment.

  • Establishing order from chaos
  • Working within a team, or taking command of a situation as needed
  • Managing stressful and dangerous situations, both within myself as well as assisting other members of the team or community to deal with their own reactions to these situations
  • Providing one-on-one coaching, or group instruction on technical and practical skills to ensure that their skills development continues throughout their time in the position

Deputy Local Controller - Rescue (Emergency Officer)

Ku-Ring-Gai Unit
New South Wales State Emergency Service

2014 - 2019

Advancing to the position of Deputy Local Controller, I was responsible for all aspects of the Rescue section within my local unit. I am assisted in this task by my Rescue Co-Ordinator and Deputy Rescue Co-Ordinator.

Extending to strategic aspects of Unit management and planning, including developing plans for Unit recruitment, management of members, and execution of our duties under appropriate legislation, this role bears more responsibility and accountability than most of the volunteer positions I have held previously.

This role's focus consisted of both the delivery of emergency assistance to members of the community, as well as driving the culture within the organisation to engage, motivate, retain and develop our volunteer members.

  • Team management, mentoring/coaching/training
  • Large-scale incident and disaster management
  • Identification of opportunities for Unit development and development of plans to facilitate same

Rescue Officer

Ku-Ring-Gai Unit
New South Wales State Emergency Service

2013 - 2014

As the head of the Rescue Section of the Ku-Ring-Gai Unit. In this role I was responsible for the management, training and support of all volunteer members who take part in SES Operations. The Rescue Section comprised around 70 members and around 80% of the full unit strength.

This role's focus consisted of both the delivery of emergency assistance to members of the community, as well as driving the culture within the organisation to engage, motivate, retain and develop our volunteer members.

  • Team management, mentoring/coaching/training
  • Large-scale incident and disaster management
  • Identification and encouragement of leadership potential within the section

Rescue Team Leader

Ku-Ring-Gai Unit
New South Wales State Emergency Service

2010 - 2013

As part of the Rescue Section of the Ku-Ring-Gai Unit. In this role I was responsible for the management, training and support of a team of 15 members, spanning various levels of experience, and skills. This includes management in the field, on job sites and during major operations, as well as management of their personal development and coaching to ensure that they gain the skills and experience required of a volunteer rescue member.

  • Team management, mentoring/coaching/training
  • Supervision of members on jobsites and during major events
  • Identification and encouragement of leadership potential within the team